Video interviewing to keep your talent pipeline moving

COVID-19 impacts are changing daily. How can you protect your employees and your business through this time of uncertainty?
We’ve put together a few practical steps to make sure your team stays safe while you keep your talent pipeline moving forward to keep your business successful.

Video Interviewing

Video interviewing is a great medium to conduct an interview with your candidate to see body language and establish strong rapport while practicing social distancing.

Our recruiters are asking candidates what conferencing software they have access to in case you would like to pursue this option.

Tips for Seamless Video Interviewing

Video interviews can be an incredibly useful and cost-effective means of growing your team – but there are better ways of doing it. Here are a few things you can do to increase both the quality and efficiency of virtual interviews, while adding a bit of human touch:

Rather than wasting time emailing back and forth with candidates for an interview time, use an interview scheduler like our Interview Assistant. You’ll both get notifications when a time slot is booked, which makes scheduling interviews a breeze.

Before you interview, send candidates an email with instructions or consider calling them to explain the process ahead of time. The Sterling Life Sciences Interview Assistant makes it easy to ensure candidates know what is expected of them and also who to contact in case they might need assistance.

When doing live virtual interviews, test your camera, microphone, and internet connection ahead of time so things are ready to go live without interruption. Have the candidate’s contact details on hand in case you need to inform them about a delay.

It’s hard to forget the infamous BBC live interview from a few years ago. Make sure the room you’re in has good lighting, is quiet, and has a generic background if possible. Mute any notifications you have on your computer and put your phone on silent so that you can stay focused on the interview.

Video interviews can be stressful or awkward for some candidates because they are basically talking to a screen. Help them—and yourself—feel more comfortable by maintaining eye contact and showing that they have your full attention. Oh, and don’t forget to smile every now and again!

Especially if you’re planning to share your screen or share a presentation of some kind, it is a good idea to practice beforehand so your interview runs smoothly.

One of the big benefits of video interviewing is that you can record the interview and share it with colleagues who are helping with the hiring process or who are unable to join the interview. Just make sure to let the candidate know ahead of time that you will be recording.

What if your company doesn’t have video interviewing software or a budget for it?

There are two great free platforms you can use:

Download here

Skype – one of the most widely used video calling options in the world.

Download here

Zoom – one of the most popular video calling options for business with easy options for participants to join by computer or call in through a phone number. A free account limits meetings to 40 minutes. You can buy a one month account for $14.99USD that has no time limits on meetings.

In-Person Interviews


We have some clients who are proceeding with video interviews and some who are pausing in-person interviews.

To determine if it’s safe for in person interviews, consult your country’s official resources:

In the US, CDC Recommendations –

In Canada, Public Health Agency of Canada –